Privacy Policy

Last updated: January 2024

Stabilis Prism Pty Ltd (ABN 12 345 678 901) is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We collect personal information that is reasonably necessary for our business functions and activities. The types of information we may collect include:

• Contact details such as name, email address, postal address, and telephone numbers
• Professional information including job title, employer name, and business contact details
• Project-related information you provide when making enquiries or engaging our services
• Payment and billing information when processing invoices
• Records of communications between you and our staff
• Technical information collected automatically when you visit our website, including IP address, browser type, and pages visited

How We Collect Information

We collect personal information through various means:

• Directly from you when you complete enquiry forms, request quotes, or correspond with us
• From third parties such as referees, business partners, or publicly available sources
• Automatically through website analytics tools when you browse our site
• During the course of providing professional services to you or your organisation

Purpose of Collection

We use personal information for the following purposes:

• Responding to enquiries and providing quotes for our services
• Delivering environmental consulting services under engagement agreements
• Administering client relationships and maintaining project records
• Processing payments and managing accounts
• Communicating about our services, industry developments, and relevant opportunities
• Improving our website, services, and business operations
• Complying with legal obligations and professional standards

Disclosure of Information

We may disclose personal information to:

• Our employees, contractors, and professional advisers who require access to perform their duties
• Third-party service providers who assist with IT, accounting, or other business services
• Government agencies and regulators where required by law or professional obligation
• Other parties with your consent or as permitted by applicable privacy legislation

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security

We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

• Secure servers and encrypted data transmission
• Access controls limiting information access to authorised personnel
• Regular security assessments and updates
• Staff training on privacy and data handling obligations

Access and Correction

You have the right to access personal information we hold about you and to request correction of any inaccurate, incomplete, or outdated information. To make a request, please contact our Privacy Officer using the details below.

We will respond to access requests within a reasonable timeframe. In some circumstances, we may refuse access where permitted by law, such as where disclosure would reveal commercially sensitive information or breach the privacy of another individual.

Complaints

If you believe we have breached your privacy or handled your personal information inappropriately, please contact our Privacy Officer. We take all complaints seriously and will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website with the date of last revision.

Contact Us

For privacy-related enquiries or to exercise your rights under this policy, please contact:

Privacy Officer
Stabilis Prism Pty Ltd
Level 12, 45 Creek Street
Brisbane QLD 4000
Email: [email protected]